|Q: Is it necessary for me to
get a new tile roof if my old one becomes damaged or starts
necessarily. The majority of obsolete tile roofs can be either
repaired or restored. One criteria for either option is to
locate matching replacement tiles in a quantity sufficient to
effect the repair or restoration and then contract with a
qualified roofing contractor to replace the roof tile.
|Q: How difficult is it to find matching
tiles for historic or obsolete tile roofs?
A: Companies that salvage
and/or reclaim old roofing tiles are few and they are located
throughout the country. Most of these will have a large
variety of old roof tiles available and will also have a large
database of smaller companies that have roof tile inventories.
Through the search and match process more often than not, a
roof tile match can be made.
to Roof Tile?
|Q: What is needed to make a proper and positive
roof tile identification?
A: Ideally, a visit to the
jobsite for a roof tile inspection is the best and most
absolute method. Samples of the field tile and photos of the
roof and its components are another way. Samples should be
provided for roof tile identification whenever possible. With
today's technology, digital photos are a great way to convey
the necessary identification information. When furnishing
digital photos of your existing roof tile, make every attempt
to visually depict the close measurements of the roof tile by
using rulers or tapes to measure the tiles.
to Roof Tile? Looking
to match roof tile?
|Q: Once a tile is identified, how long
does it take to locate it?
A: It depends on
how popular the roof tile was.
Some searches are complete in hours, with or without positive results.
Other searches, depending on the amount of time available
before the product is needed, can take weeks or months. Most
of the time, available roof tile inventories can be
referenced throughout the country in a fairly reasonable
amount of time.
|Q: Do I receive a sample of a tile that
has been located for me?
Nothing is ordered, shipped, or sold without acceptance by the
purchaser. Samples submitted are representative of the total
order and will reflect the style, color and condition of the
majority of the roof tiles in the order. Most companies will
also include a small amount of extra tiles to accommodate any
breakage which may occur during shipping. All orders are sold
based upon the representative
|Q: How is the material shipped?
A: Our firm uses specially built
box pallets for long distance shipping. These pallets are hand
packed and the tiles are closely inspected to assure the best
quality. Buffer material is placed between the layers to avoid
rubbing and to minimize contact between the tiles. The tiles
are usually shipped by common carrier and it is recommended
that air ride trailers be utilized. We can arrange all
shipping or if you have your own carrier we can work with
them. See how we ship tile
|Q: Does it matter if my old tile roof is
concrete or clay?
A: No. Most
is found in both clay and concrete. Clay tiles are usually
more expensive and more difficult to salvage and replace. Concrete
roof tiles seem to deteriorate more rapidly and therefore
there are more salvageable roofs. Thus more roof tiles
available. With either product, the search effort remains the
|Q: What do I do if a tile match cannot
be achieved on the salvage market?
A: There are several options
available. One can salvage material from an isolated roof area
and use the tiles for the required work, reinstalling a close
matching tile on the area where the tile was removed from. One
can also have the tile reproduced if it is a clay tile. Full
roof replacement remains a final option.
|Q: Can obsolete roofing tiles be
however, this is most often limited to the clay tiles. With
the large number of new concrete tile manufacturers in
existence it is not feasible to reproduce the older concrete
roofing tiles. In most cases it is cost prohibitive. With the
clay tiles, and the many independent clay kilns in operation,
reproduction of vitrified clay tiles is a very affordable
|Q: What do I do if I need to return the
A: First of
all, to date, we have not had any returns. Old roof tile is
fragile and once it has shipped it no longer can be monitored
to assure proper care. All orders are sold as is and can only
be returned if there is a problem that originated due to our
negligence or improper processing. A lot of effort and time is
spent on each order to make certain that the tile is properly
identified, the order is of sound quality and sufficiently
packaged, and that the right quantities are included within
the order. All orders shipped are representative of submitted
samples. Authorized returns are subject to a 30% restocking
charge and all special pallet charges. In certain cases,
return freight charges may apply. See how we ship tile